Assistant Store Manager - Mavi, Barton Creek Square
Mavi North America - Austin, TX
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Assistant Store Manager (Full-Time)Location: Barton Creek Square - Austin, TXReports to: Store ManagerOverviewAs a Mavi Assistant Store Manager, you support the Store Manager in running the store smoothly. You help lead the team, keep daily operations on track, and make sure both the sales floor and backroom are well-managed. You coach team members, solve problems on the spot, and help deliver a great experience for every customer while representing the Mavi brand.What Makes a Great Mavi Assistant Store Manager?Supportive LeadershipActs as a right hand to the Store Manager, setting the tone on the floorTakes ownership when leading shifts and supports team accountabilityCustomer-First FocusDelivers genuine, personalized service that builds lasting relationshipsEncourages the team to go above and beyond to exceed expectationsOperational ConfidenceConfident managing store routines"”opening, closing, stock, and VMKeeps the floor running smoothly while balancing back-of-house needsTeam-Oriented ApproachBuilds trust and camaraderie by working shoulder-to-shoulder with the teamGives real-time feedback, celebrates small wins, and promotes team spiritSolutions-Driven MindsetHandles challenges calmly and finds practical, on-the-spot solutionsTakes initiative to improve systems and streamline daily operationsClear & Encouraging CommunicatorCommunicates with clarity, positivity, and purposeBridges the gap between team and leadership with transparency and approachabilityBrand EnthusiastEmbodies the Mavi lifestyle with pride"”Fit, Fabric, FoundationPassionate about product knowledge and brings the brand to life on the floorKey ResponsibilitiesLead the team to deliver an outstanding customer experience and drive salesCoach team members in selling techniques, storytelling, and upsellingOversee inventory flow: receiving, replenishment, and stock accuracyOwn BOH organization and stockroom efficiency (dedicated weekly hours)Take the lead on visual updates and monthly floor refreshes with the key-leadManage RTVs and support integration of online returnsAssist with reporting, inventory requests, and system updatesEnsure product availability and fitting room standards are consistently metOpen and close the store; act as Manager on Duty (MOD) as neededCollaborate with HQ teams for inventory and product-related mattersEnsure team members complete all required training and product launch briefingsManage store supply ordersRequired Skills & Qualifications3+ years of experience in a retail leadership or key-holder roleStrong understanding of store operations, visual standards, and inventory processesProven ability to coach and develop others in a fast-paced retail environmentExcellent communication and interpersonal skillsCustomer-service mindset with a strong attention to detailPassion for fashion and a genuine interest in denim and lifestyle brandsReliable, adaptable, and solutions-oriented under pressureFlexible availability, including evenings, weekends, and holidaysProficient computer skills including Microsoft Office (Excel, Word, Outlook).Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
Created: 2025-10-02