System Administrator
North American Dental Group (NADG) - Pittsburgh, PA
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Lead with GRATITUDE. Engage with EMPATHY. CARE with COMPASSION. BE Intellectually Curious. Be part of NADG's Tribe!NADG is the fastest growing dental services organization of scale in the United States and today consists of a network of over 200+ dental practices in 15 states and 25 regional markets, and recently have become the first Transatlantic Dental Service Group! Our entrepreneurial culture and maniacal focus on patient care serve as a great platform to become an innovative and dynamic industry leaderWe are looking for a Systems Administrator II to join our Information Technology team to help us pioneer a new culture of dentistry. Join our Tribe!SummaryResponsible for providing network and systems support in a multi-platform, service-oriented culture, including accurate documentation, systems monitoring and administration, diagnosis and resolution of hardware and software problems, end-user technical support of both hardware and software, training on various software applications, and system / network troubleshooting and remediation.Essential DutiesManages multiple projects related to Information Technology as the result of partnershipsProvides Tier 3 assistance for IT Service Desk team membersDaily management of the Active Directory infrastructure - OU's, Group Policies, PowerShell, Scripting, Etc.Verifies the integrity and availability of all hardware, server resources, systems and key processesReviews system and application logs, and verify completion of scheduled jobs such as backupsManages all backups of physical and virtual platformsPerforms regular file archive and purge as necessary, create, modify, and delete user accounts per request and repair and recover from hardware or software failures, and ensure coordination and communication with impacted constituenciesManagement of VMware, endpoint patch management, and all servers - Windows ServerOffice 365 management and not limited to - User Accounts, Dir Sync, O365 Admin Management, Exchange Online, SharePoint, TeamsWindows Remote Desktop ServiceAdvanced WAN and routing troubleshooting and designScripting and Automation - PowerShell, Python, Etc.Other special projects or responsibilities as assignedExperience/RequirementsMinimum of five (5) years' relevant work experienceProficient in MS Office SuiteExperience with Active Directory, Office 365, VMware, Enterprise antivirus, Security, Networking, FirewallsPowerShell scripting and advanced network engineer skills preferredSkills, Knowledge and Abilities (SKAs)Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfullyInterpersonal Skills - the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new thingsOral communication - the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetingsWritten Communication - the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written informationPlanning/organizing - the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plansQuality control - the individual demonstrates accuracy and thoroughness and monitors own work to ensure qualityAdaptability - the individual adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays or unexpected eventsDependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performanceSafety and security"”the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properlyEducation/TrainingBachelor's Degree from an accredited college or university, or (5+) years of experience may be substituted for a degreePhysical/EnvironmentalSitting for long periods of time, completing tasks using a computer and other office equipmentJob position responsibilities are generally performed in a business office environment with computers, printers and phonesMay require lifting up to 35 lbsAvailability to travel
Created: 2025-10-02