Retail Store Manager

OverviewVaer is opening its first flagship showroom on Abbot Kinney Blvd in Venice, California. This location will serve as both a customer-facing retail space and a working headquarters for the Vaer team. Unlike a traditional storefront, the flagship will operate primarily as an appointment-based showroom for clients to experience Vaer watches in person, with limited walk-in availability. Beyond retail, the space will also serve as a creative hub, hosting community events, media productions, and product launches.We are seeking a driven, brand-focused leader who can manage the day-to-day operations of the showroom while also spearheading Vaer's local presence in Los Angeles. This is a rare opportunity to join at a foundational stage and help shape how the brand comes to life in a physical space.Role SummaryThe Store & Community Manager will be the face of Vaer on Abbot Kinney. You'll be responsible for creating a premium, one-on-one client experience in the showroom, overseeing operational logistics, and ensuring the space reflects the identity of the brand. At the same time, you'll play a key role in building community "” forging partnerships, hosting events, and activating the showroom as a hub for local culture.This role is ideal for an entrepreneurial, detail-oriented individual passionate about craftsmanship, the outdoor lifestyle, and design-driven brands.Key ResponsibilitiesStore LeadershipOversee all daily operations of the Abbot Kinney showroom.Manage appointment scheduling, walk-in inquiries, and calendar coordination.Maintain accurate watch and accessory inventory, working closely with HQ on restock and special orders.Ensure merchandising, signage, and displays uphold Vaer's brand standards.Client ExperienceDeliver a consultative, appointment-based sales experience that emphasizes storytelling, product education, and long-term client relationships.Host VIP and private shopping experiences for collectors, repeat customers, and media partners.Actively follow up with clients post-visit, driving revenue through personalized engagement and clienteling strategies.Community EngagementRepresent Vaer in the Venice/Los Angeles community as a connector and advocate for the brand.Build partnerships with local surf shops, outdoor groups, watch clubs, and lifestyle businesses.Act as a cultural ambassador, ensuring the showroom is known as a destination for more than just retail.Event ManagementPlan and execute in-store events: new product unveilings, collector gatherings, seasonal showcases.Coordinate community activations: surf meetups, outdoor workshops, or collaborations with local artisans.Operational SupportServe as the day-to-day liaison between showroom operations and HQ leadership.Assist with logistics for photo/video shoots, press visits, and collaborative projects hosted in the space.Track store-level performance metrics and share insights to guide company strategy.Qualifications3-5 years of experience in customer-facing retail, hospitality, or client relations.Strong communication skills with proven ability to build long-term relationships.Highly organized, able to manage scheduling, event planning, and operations simultaneously.Entrepreneurial and proactive, with a comfort level in a dynamic, startup-like environment.Passion for watches, outdoor lifestyle, surfing or craftsmanship-focused brands is a major plus.Compensation & GrowthSalary range: $55,000 - $75,000 annually, commensurate with experience.Health Coverage: Comprehensive medical, dental, and vision insurance plans.Retirement Savings: Access to a 401(k) plan to support long-term financial planning.Paid Time Off: Competitive PTO policy to support work-life balance and personal needs.Product Perks: Watch allowance provided after 90 days of employment.Generous employee discount across all Vaer products.Opportunity for performance-based bonuses tied to showroom revenue and community growth.Direct exposure to Vaer's co-founders and leadership team, with significant opportunity to influence the direction of the brand's first physical space.

Created: 2025-10-02