Sales Engineer

Position OverviewIn light of rapid company growth, Oxus seeks to expand capabilities on the commercial side of the business and has defined the following key functional areas: Product and Marketing ManagementBusiness DevelopmentSales Strategy & OperationsCustomer ServiceThe Sales and Customer Service teams at Oxus primarily support the Aftermarket segment of the organization which currently delivers the largest portion of company revenue. This role will focus primarily on driving optimization of Sales Strategy & Operations activities in this new structure. The goal is continued expansion of market share in the Aftermarket segment through cross-selling to existing customers and growth with new customers in new geographies (Canada, Europe, Latin America, etc.). Responsibilities for this role may also include support for Business Development activities as the company expands into other medical oxygen and healthcare markets such as military, emergency response, wound care, and others.Key ResponsibilitiesDevelop and execute the Oxus Sales Strategy in conjunction with Aftermarket Business Unit and Sales functional leadership, Engineering, Product and Marketing Management, and Business DevelopmentLead outside sales activities and work in conjunction with Customer Service to support inside sales and customer retention initiativesTroubleshoot customer technical issues in conjunction with Engineering and Operations teamsProvide regular customer feedback and collaborate on new designs with Oxus product developmentStay up to date on industry trends, new technologies, and competitor products to effectively position Oxus products and servicesIdentify and implement cross-selling initiatives with existing customersIdentify new Service Parts customers in conjunction with global sales and business development counterpartsEnsure comprehensive qualification and onboarding of new customersPrepare business cases and establish pricing with new customersLead annual pricing reviews for all customers and implement adjustmentsNegotiate prices changes and customer contractsIncrease face-to-face interactions with technical and commercial stakeholders at existing and new customersConduct regular customer scorecard refreshes and reviewsDrive efficiency efforts and shortening of the overall sales lifecycleMinimum Qualifications· Bachelor's degree in engineering or relevant technical / business combination· 10-15 years of combined Sales, Engineering, Business Development, Customer Service, Operations, or Supply Chain Management experience in a fast-paced manufacturing or production environment· 5 years of Outside Sales experience· 5 years of Engineering or related technical experience· Track record of selling and servicing electromechanical products, components, and assemblies· Proficiency with ERP, CRM, inventory / logistics, and CAD applications· Experience or strong familiarity with engineering and design-for-manufacturing processes· Mid-level proficiency with Microsoft Office applications including Excel, PowerPoint, and Word· Ability to organize and lead dynamic projects with multiple stakeholders· Track record of successfully negotiating pricing and contracts, achieving value creation objectives, and managing customer relationships· Demonstrated high level of analytical ability with experience conducting pricing analysis and developing/managing cost models, financial business cases, operating plans, and forecasts· Comfortable operating at all levels of management internally and externally· Experience working globally and cross-culturally· Hands-on problem-solving ability with a sense of urgency· Efficient and effective verbal, written, and presentation skills, including the ability to clearly communicate through dashboards, scorecards, and other reporting mechanismsProven capabilities in designing, implementing, and managing standard work, systems, and process improvementsWilling and able to travel to customer locations, trade shows, and other events 30-50% of the timeAbility to work efficiently and effectively whether in the office or on the roadPreferred Additional Qualifications· Master's degree· Expertise in the design, manufacture, and assembly of gas separation or oxygen generation products, components, and assemblies· Familiarity with medical device and home healthcare market regulations and insurance reimbursement structures· Existing contacts and network within the medical oxygen space· Operations Management, Product Development, or Program Management experience· Advanced skills in Microsoft Excel and PowerPoint· Familiarity with Microsoft BI or similar business intelligence/dashboarding tools

Created: 2025-10-02