Regional Retail Coordinator - Luxury Women's Swimwear ...

Our client, a luxury women's swimwear brand based in Colombia/Mexico, is looking for a Regional Retail Coordinator to join their Miami, FL team! Role OverviewDrive the growth and profitability of the company's two business units across the U.S., Colombia, and Mexico by optimizing sales operations, enhancing customer service, and implementing strategic commercial initiatives aligned with the brand's vision. Serve as a key brand representative in the market, ensuring an exceptional client experience while achieving financial, operational, and brand-positioning objectives.Key ResponsibilitiesStore Operations ManagementOversee daily operations of company-owned stores, including sales, inventory management, and visual merchandising.Ensure adherence to corporate standards and achievement of sales and performance goals.Franchisee Relationship ManagementBuild and maintain strong, long-term partnerships with franchisees.Provide ongoing support to ensure consistency in visual merchandising, client service, and brand standards.Commercial Strategy & ExecutionDevelop and implement commercial and operational plans aligned with KPIs and market growth objectives.Monitor competitive trends and adapt strategies to maximize performance across channels.Expansion & New OpeningsIdentify and evaluate new market opportunities.Lead end-to-end execution of store and pop-up openings, including site selection, staffing, and logistics.Negotiation & Contract ManagementNegotiate lease agreements, financial terms, and conditions with shopping centers and landlords.Secure favorable terms that optimize profitability and minimize risk.Client Engagement & Experiential MarketingSupport the design and execution of brand activations and client events across all channels.Ensure initiatives reinforce brand positioning and enhance the customer journey.Talent ManagementPartner with the HR team to recruit, train, and lead retail and commercial staff across regions.Foster a collaborative culture that reflects company values and drives high performance.Analytics & ReportingTrack and report on key business metrics, including sales, profitability, and customer satisfaction.Provide actionable insights to guide strategic and operational decision-making.Cross-Functional CollaborationWork closely with Marketing, Finance, and Logistics teams to ensure seamless integration of commercial and operational processes.Key Performance Indicators (KPIs)Sales growth per store and channel.Achievement of profitability targets and budget goals.Customer satisfaction (NPS or equivalent).Excellence in visual merchandising and brand experience execution.Operational efficiency (costs vs. revenues).Key RelationshipsInternal: Business Units, Finance, Logistics, People, CEOExternal: Clients, franchisees, landlords, suppliers, commercial partners, regulatory bodiesQualificationsEducation: Degree in Business Administration, Marketing, Economics, or related field. Postgraduate degree (MBA or Commercial Management) preferred.Experience: At least 5 years leading commercial or retail teams, ideally within the fashion or luxury sector.Technical Skills: Proficiency in Excel, PowerPoint, and data analysis tools; strong command of KPIs and performance management.Languages: Advanced English and Spanish (mandatory).Core Competencies: Leadership, strategic vision, customer orientation, negotiation, assertive communication, analytical thinking, adaptability, and results focus.

Created: 2025-10-02