IT Project Manager/Business Analyst with retail

This is a contract to hire and hybrid 3 days a week onsite in Columbus, OH. No sponsorship provided at this time.Position Summary:We are seeking a dynamic and detail-oriented Project Manager / Business Analyst (PM/BA) to join our Information Technology team in the retail industry. This hybrid role is responsible for leading IT projects from initiation through delivery, while also serving as a key liaison between business stakeholders and technical teams to analyze and document requirements, workflows, and system functionalities. The ideal candidate will have a strong understanding of retail operations and technology solutions such as POS systems, ERP, eCommerce platforms, and supply chain systems.Key Responsibilities:Project ManagementPlan, execute, and manage IT projects across the retail businessDefine project scope, timelines, resources, and deliverables.Coordinate cross-functional teams including IT, marketing, store operations, and vendors.Manage project budgets, risks, issues, and communications.Provide regular project status reports to stakeholders and senior leadership.Ensure project delivery meets business goals and quality standards.Business AnalysisCollaborate with stakeholders to gather, define, and document business and functional requirements.Analyze and map current and future state business processes to identify gaps and improvement opportunities.Develop business cases and feasibility analyses for IT initiatives.Translate business requirements into functional specifications for development teams and vendors.Support UAT (User Acceptance Testing) and change management processes.Provide post-implementation support and evaluate outcomes to ensure business value is realized.Qualifications:Education & Experience5+ years of experience in a dual PM/BA role within an IT department.Experience in the retail industry is required (brick-and-mortar, eCommerce, or omnichannel).Familiarity with retail systemsProven track record of delivering medium to large-scale IT projects.Skills & CompetenciesProficiency in project management toolsExcellent analytical, organizational, and problem-solving skills.Exceptional communication and stakeholder management abilities.Ability to manage multiple priorities in a fast-paced retail environment.Strong documentation and presentation skills.

Created: 2025-10-02