Required Education:High school diploma or equivalent REQUIRED.Medical training: medical assistant or paramedic training preferred.Work Experience:THREE years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.Minimum 2 years in a Patient Service Center environment preferred.Customer service in a retail or service environment preferred.Keyboard/data entry experience.Job Description:The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.