Ecommerce Marketing & Operations Manager

About UsPharmaresearch is one of the fastest-growing Korean companies and the No.1 global leader in PDRN cosmetics. We are now bringing our innovative beauty and lifestyle brands to the U.S. market through DTC, retail, and marketplace channels. We're building a passionate team of go-getters who are ready to scale with us and redefine the beauty industry worldwide.Job SummaryWe are looking for a highly motivated and entrepreneurial E-commerce Marketing & Operations Manager to grow our direct-to-consumer (DTC) channel and marketplace channels. This role goes beyond digital marketing "” you'll also be hands-on with logistics, inventory planning, and operational execution to ensure our customers enjoy a seamless brand experience from first click to final delivery.This is an exciting opportunity for someone who loves the fast pace of beauty, thrives in a startup-like environment, and wants to make an immediate impact across multiple growth levers.Key ResponsibilitiesDigital Marketing & Growtho Plan and execute promotional campaigns on Shopify and other sales platforms.o Manage and optimize email marketing (e.g., Klaviyo), CRM activities, and customer retention strategies.o Partner with agencies or manage in-house execution for Meta & Google ad campaignso Track KPIs (traffic, conversions, CAC, ROAS) and deliver actionable insights.E-commerce Operations & Logisticso Oversee inventory planning, stock replenishment, and forecasting across DTC and marketplace channels.o Coordinate with HQ and 3PL partners to ensure smooth logistics, fulfillment, and on-time deliveryo Manage day-to-day operations on Amazon and other platforms, ensuring product availability and compliance.o Monitor order flow, returns, and customer service issues, proactively resolving operational challenges.Channel Managemento Develop and maintain a promotional calendar aligned with launches and campaigns.o Support creative asset needs for DTC, retail, and social in partnership with the brand marketing team.o Contribute to new customer acquisition strategies and emerging channel tests.Preferred Qualifications5+ years hands-on experience in Shopify DTC marketing and/or e-commerce operations.Familiarity with Meta (Facebook/Instagram) and Google Ads, as well as email automation (Klaviyo preferred).Strong understanding of inventory management, logistics, and 3PL coordinationData-driven mindset with experience using analytics tools (GA, Shopify reports, etc.).Background in beauty, fashion, skincare, or lifestyle brands is a strong plus.Bilingual in English and Korean preferred for effective collaboration with HQ. ? This role is perfect for someone who's both creative and operationally sharp "” a builder who can own campaigns, manage stock, and deliver results in a high-growth global beauty brand.

Created: 2025-10-02