Salesforce Business Analyst

Salesforce Business Analyst / AdministratorHybrid Role - Onsite 3 days per week in Vinings, GAPerm Position (No Sponsorship)Salesforce Business Analyst / Administrator Responsibilities:Serve as the bridge between business stakeholders and technical teams to translate business objectives into Salesforce solutionsFacilitate requirements gathering; document functional, technical, reporting, and data requirements; create user stories and maintain project artifacts following Agile Scrum methodologiesCoordinate integration of Salesforce with external systems (ERPs, CRMs, marketing platforms, third-party apps) ensuring seamless data flow and process alignmentDevelop and deliver user training programs; support user adoption and ongoing usageBuild reports and dashboards to drive visibility and engagement within SalesforceManage custom configurations and setups supporting applications built with the LWC frameworkCollaborate with stakeholders to deliver impactful and scalable solutions that meet evolving business needsSalesforce Business Analyst / Administrator Requirements:10+ years of experience in Business Analysis, requirements gathering, and user story development (Agile and waterfall)At least 8 years specifically gathering requirements and supporting custom applications on the Salesforce Lightning Cloud PlatformExcellent communication skills with the ability to facilitate workshops, document business requirements, and translate into actionable solutionsHands-on experience in data quality management within Salesforce; Excel VLOOKUP skillsSkilled in requirement gathering illustration tools like FigmaSalesforce Business Analyst / Administrator Preferred Experience:Deep expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ, and third-party app implementations/integrationsStrong technical skills: Salesforce APIs, Apex Programming, Flows, LWC, SOQL, metadata updates, and data import/exportProven track record leading large digital transformation projects and multi-vendor environmentsThe annual salary for this position is dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Note: Disclosure as required by the Equal Pay for Equal Work Act (CO), NYC Pay Transparency Law, and sb5761 (WA)Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.For immediate consideration, please forward your resume to christy.cifreo@If you require assistance or an accommodation in the application or employment process, please contact us at [email protected] applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at

Created: 2025-10-05