Infor WFM Consultant

Insight Global is seeking an Infor Consultant, focused on WFM, to support a large health system in Baltimore, MD. This health system is preparing for a major go-live of Infor CloudSuite Workforce Management (WFM). This person will support the transition, with a focus on Time and Attendance, Multi-View Scheduler (MVS), and compliance workflows. This role will lead User Acceptance Testing (UAT) efforts and ensure that WFM configurations align with operational needs across clinical and non-clinical departments.Key Responsibilities:Act as the primary liaison between business users and the WFM implementation team.Analyze and document current scheduling and timekeeping workflows.Validate WFM configurations including pay rules, rounding rules, schedule templates, and labor distribution.Support MVS (Multi-View Scheduler) setup and optimization for shift coverage and compliance.Assist with data validation for employee profiles, time clocks, and accrual balances.Develop and manage the UAT strategy specific to WFM modules.Create test scenarios and scripts for: Clock-in/out workflowsShift swaps and overridesException handling (e.g., missed punches, overtime)Pay rule validationCoordinate UAT execution with HR, payroll, and department managers.Track and triage defects, ensuring resolution prior to go-live.Document UAT outcomes and provide go/no-go recommendations.Provide hypercare support post-go-live, including issue resolution and user guidance.Monitor system performance and escalate configuration issues as needed.Requirements:5+ years of experience in Workforce Management systems3+ years experience as a functional / business analyst1 year experience utilizing Infor CloudsuiteExperience supporting a prior implementation projectProven experience in UAT planning and execution.

Created: 2025-10-05