Area Manager

Area Manager - ScenthoundLocation: Dulles, VACompensation: $75,000-$85,000 per year (base + performance-based incentive)Schedule: Full-time | Must be available to work SaturdaysAbout UsAt Scenthound, we're not just a dog grooming business "” we're redefining what it means to care for our four-legged family members. Our mission is simple: keep dogs clean and healthy, and do so in a way that builds a passionate, connected team. We believe in dog-first careteam-first culture, and purpose-driven leadershipWe're growing fast, and we're looking for an Area Manager to grow with us.Core ValuesDOG FIRSTWe advocate for the health and well-being of every dog in our care.ONE PACKWe are one company, one team, with one mission. We trust, respect, and support one another.BRING LOVEWe bring good energy to our work, and we do our job with loving intention.SEEK GROWTHWe believe. We learn. We grow.MAKE A DIFFERENCEWe work with purpose and are driven by a desire to make a positive impact.The RoleAs an Area Manager, you won't be sitting in an office looking at dashboards "” you'll be in the stores, rolling up your sleeves, developing people, and making things happen. You'll oversee a group of 3+ locations and lead the team to deliver exceptional service and performance.This role is ideal for a hands-on, people-first leader who is energized by coaching, solving problems, and driving operational excellence.ResponsibilitiesLeadership & Team DevelopmentCoach and develop Center Managers and Assistant Managers into confident, independent leadersSupport hiring, onboarding, training, and team engagement effortsFoster a "One Pack" culture across all centersOperations & Service ExcellenceEnsure consistent execution of the Scenthound playbook at each locationStep in at the center level when needed "” this is a working leadership rolChampion a hospitality-first experience for members and their dogsSales & Business PerformanceGuide teams in growing membership and increasing average ticket sizeMonitor labor efficiency and profitability metrics across locationsAddress and resolve customer concerns with empathy and urgencyWhat We're Looking ForA proven people leader with experience managing multiple locations or large teamsBackground in hospitality, fitness, food & beverage, or automotive service preferredStrong EQ with a passion for coaching and inspiring othersComfortable balancing frontline execution with strategic thinkingExcited by fast-paced, growth environmentsWilling to work Saturdays; Sundays offCompensation & Benefits$75,000-$85,000 total target compensation (Base salary + incentive tied to membership growth, average ticket, and labor efficiency)Paid Time OffSupplemental Insurance OptionsProfessional development opportunities including manager conferences and in-market training.Growth OpportunityThis is not a static role. As we grow, so will your responsibilities "” with the potential to oversee more Scenters and eventually step into a more strategic leadership position with less in-scenter involvement. We are looking for someone who's not just filling a role, but building a career with Scenthound.

Created: 2025-10-05