Inside Sales Representative

Air Engineers is seeking an Inside Sales Representative in our Pensacola, FL location, responsible for managing customer accounts, providing product information, and processing orders. The role involves building and maintaining strong customer relationships, supporting outside sales efforts, and engaging in outbound call activity to achieve sales targets. This position is ideal for someone who thrives in a fast-paced sales environment, enjoys problem-solving, and is passionate about delivering exceptional customer experiences. Candidates must live within a commutable distance from our Pensacola, FL location. Remote work is not available for this position.ResponsibilitiesCustomer Service: Provide excellent customer service by responding to inquiries, solving customer problems, and offering product recommendations.Order Processing: Process customer orders accurately and efficiently and ensure timely delivery of products.Sales Support: Support outside sales representatives by preparing quotes, following up on leads, and maintaining customer records.Product Knowledge: Maintain a deep understanding of HVAC products, including features, benefits, and applications.Relationship Building: Develop and maintain strong relationships with customers, understand their needs, and provide tailored solutions.Sales Targets: Engage in outbound phone and email communications to drive profitable sales growth, meet or exceed sales targets, and contribute to the overall sales goals of the company.Reporting: Maintain accurate sales records, prepare regular reports on sales activities, and update the CRM system.Other duties as assigned.QualificationsHigh school diploma or equivalent; bachelor's degree in business or a related field is preferred, not required.Previous experience in inside sales, customer service, or HVAC distribution is highly desirable.Excellent customer service skillsAbility to multi-task and manage time effectivelyProficiency using CRM software and Microsoft Office SuiteStrong organizational skills and attention to detailKnowledge of HVAC system and products is an advantageWorking Conditions Work is normally performed in an office or warehouse environment with limited exposure to physical risk. Regular working hours with occasional overtime are associated with this position.Join a Legacy of Excellence at Air EngineersAir Engineers proudly serves as the longest-standing independent Trane Technologies distributor in the United States. Headquartered in Birmingham, Alabama, with four offices across Alabama and six in Florida we bring top-tier HVAC solutions to the communities we serve.As a legacy Mitsubishi partner and a rapidly growing provider of Parts and Supplies, Air Engineers continues to evolve and innovate in service delivery. Our success is built on a foundation of deep industry expertise and a commitment to excellence.What truly sets us apart? Our people and our culture. As a 3rd-generation, 100% family-owned company, we believe that when our team thrives, our customers do too. Our culture is rooted in five core values:FamilyAttitudePassionateDependableFunThese values drive everything we do, from how we support our employees to how we serve our dealer clients with creativity, care, and consistency.If you're looking to be part of a company with a rich history, a vibrant culture, and a clear vision for the future, we'd love to connect. Let's build something great together.

Created: 2025-10-05