Multi-Store Sales & Client Relations Manager

Our client, a luxury womenswear brand focused on cashmere, silks, etc. is looking for a well-versed, luxury Multi-Store Sales & Client Relations Manager to oversee sales operations across two luxury apparel locations in San Francisco. SalaryStarting at $80k (Plus commission) Dependent on experience LocationSan Francisco, CATypePermanent, Full-Time role Store Hours: Tues. - Sat. This role is ideal for a sophisticated professional with exceptional communication skills, a customer-first mindset, and the ability to drive business growth in a high-end environment.While this role does not include direct team management, it involves overseeing customer correspondence, projects, events, and operational processes across both San Francisco store locations.Key ResponsibilitiesManage the client experience and correspondence across two store locations, ensuring seamless service and follow-through.Act as a liaison between customers, staff, and leadership to maintain the brand's elevated standard of service.Identify opportunities to expand the client base and grow revenue through relationship building, outreach, and strategic initiatives.Lead and manage special projects that support sales operations and enhance the overall client experience. (Events, Brand collaborations, etc.) Serve as a trusted partner in problem-solving, ensuring challenges are addressed with professionalism and discretion.Maintain strong knowledge of product offerings, brand history, and the luxury apparel market to communicate effectively with discerning clients.QualificationsPrior experience in luxury retail, high-end apparel, or a related industry.Strong business acumen with proven ability to identify growth opportunities.Excellent communication skills - eloquent, elegant, and customer-focused.Highly organized, detail-oriented, and adept at managing multiple priorities across locations.Critical thinker and proactive problem solver.Professional presence and confidence working with high-profile clientele.

Created: 2025-10-06