Help Desk Representative

Service Desk Agent - Contract Opportunity(Recent Grads are more than Welcome!)Location: South Jordan, UTDuration: 6 to 12-month contractPay: $21/hourAre you passionate about providing exceptional customer service? We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.Ideal Candidate:? Recent grad with a Bachelor? Experience or internship.? Strong communication, problem-solving, and organizational skillsPreference for candidates with at least one of the following criteria:• College Degree• Previous contact center experienceWhat You'll Do:• Provides investigation, diagnosis, resolution and recovery for hardware/software problems • Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software• Handle incoming phone calls regarding various customer service inquiries on Morgan Stanley accounts.• Respond with a high degree of accuracy and efficiency, consistently meeting key department performance metrics.• Troubleshoot and resolve customer concerns while ensuring a positive experience.• Maintain detailed and accurate records of customer interactions and transactionsWhy Join Us?Gain valuable experience with a leading financial institution. Work in a fast-paced, team-oriented environment that values career growth and professional development. Plus, there's a possibility to convert to a permanent position after the contract period!Apply now to take the next step in your customer service career

Created: 2025-09-23