Senior Collection Analyst - Temporary NC

Job Title Senior Collection Analyst - TemporaryJob Category FinanceJob Description What starts with YOU, moves the world! We have an excitingtemporaryopportunity for a skilled and motivatedSenior Collections Analystto join our team at our Americas Headquarters inGreenville, North Carolina. In this role, you will be a key player in maintaining strong customer relationships while ensuring timely and accurate payment collections throughout the duration of this assignment. What you will do: Serve as the primary point of contact for customers regarding account balances, payment schedules, and invoice details. Communicate professionally with individuals at all levels of customer organizations, from finance teams to executive leadership. Identify and resolve payment disputes by working closely with customers, finance companies, and internal departments to find effective solutions. Monitor and manage customer accounts to ensure orders are processed according to credit terms and company guidelines. Prepare and maintain accurate receivables reports, account records, and participate in special projects as needed. Who you are: A clear and confident communicator who can build trust with customers and internal teams. Highly organized and detail-oriented, with a proactive approach to identifying and resolving issues. A skilled negotiator who remains professional, patient, and solution-focused, even in challenging conversations. Comfortable managing multiple priorities in a fast-paced environment without sacrificing accuracy. Collaborative, adaptable, and able to navigate complex situations to achieve win-win results. What you will need: Bachelor"s degreein Business, Accounting, or Finance preferred. ORa minimum of 3–5 years of related experience in commercial collections, bookkeeping, accounts payable, or accounts receivable in place of a degree. Skills, Experience & Abilities 3–5 years of experience with knowledge of lease agreements, financing terms, and contract language. Strong computer skills, including proficiency in spreadsheets, word processing, and business systems. Demonstrated customer service expertise, with the ability to communicate clearly, resolve conflicts, and maintain positive relationships. Proven problem-solving skills with the ability to investigate payment discrepancies and develop effective solutions. Strong negotiation skills to drive timely payment resolutions while preserving customer relationships. Who we are: Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years. What we offer: Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid workoption, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). #LI-OP #LI-ONSITE Job Type Agency TempTime Type Full timeWork Hours 40Travel Required NoPrimary Location HY US Greenville, NC (Headquarters)Address 1400 Sullivan DriveZip Code 27834Field-Based NoRelocation Assistance Available NoWe are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled

Created: 2025-08-20