Truss Design Coordinator (Administrative)

We are looking for a skilled administrator to serve as our Truss Design Coordinator, who will help administer our Truss Design process, working with our customers to ensure a smooth and efficient process. This position involves both customer service and organization in a construction environment. Duties/Responsibilities: Frontline Communication: Serve as the first point of contact for incoming wood truss design requests via phone, email, and fax. Request Intake & Tracking: Accurately log and organize design inquiries, ensuring all project details are captured and entered into system. Construction Savy Coordination: Apply your knowledge of construction terminology and processes to interpret incoming requests and identify any missing or unclear information. Document Management: Maintain organized digital and physical records of incoming requests, project files, and correspondence. Workflow Support: Collaborate with the Design Manager and Project Designers to help ensure smooth and efficient operations across the department. Precision and Quality Assurance: Review incoming requests for completeness and clarity, proactively identifying potential issues before they impact project timelines. Meticulous Mindset: Ensure all design requests are complete, clear, and ready for processing, catching errors before they become delays. Multichannel Communication: Manage multiple communication platforms with professionalism, accuracy, and responsiveness. Team Collaboration: Work closely with the wood truss design team to support scheduling, client satisfaction, and overall project success. Training and Development: On-the-job training will be provided to build and maintain proficiency in wood truss design processes, including specialized knowledge of engineering and design parameters. Growth Opportunity: Join a growing division with opportunities to expand your role into operations, project coordination, or technical support. Performs other related duties as assigned.Required Skills/Abilities: Excellent written and verbal communication skills. Excellent analytical and problem-solving skills. Extensive technical knowledge of component manufacturing operations and design. Proficient in Microsoft Office Suite or similar software. Proficiency with/ability to learn proprietary component manufacturing design software suit. Proficiency with/ability to learn proprietary company management software. Possess a Warrior's Spirit and a Servant's HeartEducation and Experience: High school education Experience in company manufacturing or related construction field preferredPhysical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Travel as requiredPI219830e444ba-6051

Created: 2025-09-01