Training Coordinator

POSITION SUMMARY/RESPONSIBILITIESThe primary focus of the Training Coordinator in Patient Access is to collaborate closely with Patient Access leadership and the Training Manager to help build a strong training program for all Patient Access staff. As a Training Coordinator, you will work closely with the Training Manager to ensure employees receive the necessary training to excel in their roles and contribute to the overall success of University Health's Revenue Cycle. Your responsibilities will include coordinating and documenting all training for Patient Access staff, working closely with Patient Access Training Manager to ensure training is delivered timely and accurately, coordinating the Quality Assurance (QA) program for the Patient Access staff.As a Training Coordinator in Patient Access, you will play a vital role in driving employee growth and ensuring the achievement of our Revenue Cycle goals.EDUCATION/EXPERIENCE1. BS degree in education, Business, or related field required2. Minimum of 3 years' experience managing Patient Access functions and workflows in lieu of Bachelor's degree3. Minimum two years' experience as a Patient Access Trainer highly desired4. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations, etc.)5. Excellent communication and leadership skills6. Ability to plan, multitask and manage time effectively7. Strong writing and record keeping ability for reports and training manuals8. Good computer and database skills9. Flexible working hours when necessary

Created: 2025-11-06