Aquatics Manager

Overview: Carowinds is currently seeking a Manager of Aquatics to ensure the safe and efficient operation of Carolina Harbor attractions at Carowinds. In addition to oversight of Carolina Harbor attractions, this role will assist with fall entertainment operations by hiring, leading, and managing talent day to day as assigned. You'll work with other divisional managers to complete tasks and projects and assist in other divisional departments. This position will report to the Manager of Park Operations. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: Oversee the operations of Carowinds’ waterpark. To include recruiting/ hiring, training, and maintaining company standard operating procedures Clearly describe and assign responsibility and authority for the operation, maintain cleanliness, efficiency of operations and outstanding guest service Maintains an open line of communication with leadership and front-line associates in the department Ability to inspire and motivate associates to work together and exceed expectations Develops, trains and models operational SOP’s and Ellis and Associates program guidelines Establishes, maintains, and enforces location specific operating standards and policies Oversees and participates in the selection, training (Leadership training, Lifeguard training, Facility training, In-Service and Safety training), scheduling and supervision of Aquatics Departments’ seasonal staff (and participates in the same for all divisional associates) to make sure that a high level of quality service is being offered and that associates are knowledgeable of and proficient in proper procedures Works collaboratively with all Carowinds park divisional department heads and participates in overall Operations manager on duty shifts. Prepares annual department labor and operating budgets. Monitors expenses and takes appropriate corrective action if necessary. Closely examines all operating areas to ensure proper labor staffing levels and to track and

Created: 2025-11-24