Player Services Representative, Southland Casino

The opportunityDelaware North Gaming is searching for a full-time Player Services Representative to join our team at Southland Casino in West Memphis, Arkansas. As a Player Services Representative, you will be responsible for checking guests in and out, and assisting with all player rewards transactions. If you want a job that provides fast-paced work in a collaborative environment where there are endless opportunities, apply now.Pay $15.00 - $15.50 / hourInformation on our comprehensive benefits package can be found at we offerWe care about our team member"s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.What will you do?Update player rewards information, perform credit and cash transactions, and issue player cardsExplain games, contests, drawings, and promotional giveaways to guestsRead group resumes and oversee daily activities of groupsComplete shift closing, drop cash, check payments, and secure bank at all timesOffer bell assistance to all arriving and departing guestsMore about youNo high school diploma or GED requiredMinimum of 1 year of experience in front desk customer serviceMust be able to obtain and maintain a state gaming licenseStrong written and verbal communication skillsPhysical requirementsAbility to lift up to 50 poundsAbility to stand 100% of the timeShift detailsEvening shift8 hour shiftOvertime as neededHolidaysEvery weekendOvernightWho we areSouthland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.Our business is all about people, and that includes you. At Delaware North, you"re not just part of a team — you"re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.Who says you can"t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you"re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we"re invested in helping you achieve your career goals. Together, we"re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $15.00 - $15.50 / hour

Created: 2025-05-08