Customer Service Representative

Company DescriptionDealers Choice Auto Transport is a nationwide auto transport specialist that provides fully insured transport for highline and exotic vehicles. We pride ourselves on offering proper coverage for our clients, setting us apart in the industry. Our commitment to exceptional service and client satisfaction ensures reliable transportation for dealerships across the country.Role DescriptionThis is a full-time, on-site role located in West Palm Beach, FL for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer inquiries, providing exceptional support, ensuring customer satisfaction, and facilitating a positive customer experience. Daily tasks include handling phone calls, emails, and other communication channels, and resolving any customer issues promptly and professionally.QualificationsCustomer Service Representatives, Customer Service, and Customer Support skillsExperience in ensuring Customer Satisfaction and enhancing Customer ExperienceExcellent written and verbal communication skillsAbility to work in a fast-paced environmentStrong problem-solving skills and attention to detailPrior experience in the auto transport industry is a plusProficiency in using customer service software and toolsHigh school diploma or equivalent; a degree in a relevant field is advantageous

Created: 2025-04-19