Operations Manager

Central Operations Manager - TalentZokOVERVIEWAre you looking for a new career opportunity with an exciting company?! Then weve got the right team for you! In this role, youre responsible for the duties listed below.Immediate opening for a Central Operations Manager in Riverside, CA who possesses: 7-10 years of back-office banking experienceExperienced and proficient with payment systems, such as Fiserv WireXchange, Fedline Advantage, Visa.Proven supervisory experience overseeing teams of 5 or moreACH Accredited Professional (AAP) and National Check Professional (NCP), desired.Email resumes to trent@ or call 858.376.5078FULL DESCRIPTION: Under the direct management of the Director of Operations Administration, the Central Operations Manager will manage all aspects of the department responsibilities, to provide support to all direct reports within Central Operations. The Central Operations Manager has extensive knowledge of the products and services designed for business and consumer customers and experience in performing routine and complex tasks independentlyThe selected candidate will be responsible for: Responsible for department procedures, implementation and revisions.Experienced and proficient in payment options such as Wires (USD and FX), ACH, Debit Cards, P2P, B2BExpert in payment processing risk and fraud.Experienced and proficient with payment systems, such as Fiserv WireXchange, Fedline Advantage, Visa.Experienced and proficient in conducting verifications, repairs, OFAC, travel rules, releasing wire transfers with the highest degree of accuracy.Knowledgeable of online banking payment services offered to our Business and Consumer customers.Expert in processing exception items, specifically non-posted items with the highest degree of accuracy.Expert in all Negotiable Item adjustment, disputes and regulations.Experienced and proficient in research/investigation and all Check, Debit Card, Wire and ACH payment queries.Identifies and manages non-routine issues and exceptions, such as potential fraud situations.Responsible for establishing Debit Card Risk parameters with Fiserv Risk Analyst.Oversight of Legal Processes.Responsible for Escheatment Processing.Year End Coordinator.Bank and Branch Cash oversight of all vaults.Balancing and certifying several Operations General Ledgers.Managing all Wire and Check fraud prevention processes and applications.Ensure daily assignments are completed within allotted timeframes.Responsible for continuous training and development around job responsibilities.Responsible for department Audits including but not limited to remediations, if applicable.Metrics and volume tracking to submit monthly/quarterly to direct manager.An incumbent may be assigned other duties as assigned by direct manager.Makes sound judgements regarding internal/external customer service and risk to the bank; effectively balancing both.Responsible for compliance with applicable laws, rules and regulations impacting on all Central Operations responsibilities.Provide great service to internal and external customers.Completion of required training assigned by due date.Comply with all company Policy and Procedures.Duties will be conducted in accordance with all regulatory requirements including those specified in companys Policies and Procedures.Manage staff training requirements and deadlines.Manage the Central Operations Department staff and confirm all responsibilities are completed as needed and any escalations have been addressed.Mentoring and development of direct reports. The selected candidate will also possess: Work requires great written and verbal communication.Great interpersonal skills.Work requires a willingness to work a flexible schedule.Time management, prioritizing, multi-tasking and communication skills.Minimum of 10+ years of back-office banking experienceACH Accredited Professional (AAP) accreditation, desired.National Check Professional (NCP) accreditation, desired.Organized and focused on priorities and efficiency.Must be able to work in a team environment.Knowledge of basic math and problem solving.Ability to operate a computer.Proficiency in Microsoft Word, Excel and PowerPoint.Experienced with MS Teams.Knowledge of banking applications and operations; preferably Fiserv.Ten-key by touch.Detail oriented.Excellent time management, prioritizing, multi-tasking and communication skills.Must have a high school diploma or equivalent.Salary Range: $90k-$130k/yrFor immediate and confidential consideration, please email your resume to trent@ or call 858.376.5078. More information can be found at

Created: 2025-04-21