Customer Service RepresentativePosition Hours:Regular Schedule: Monday - Friday, 9:00 AM - 6:00 PMIncludes one day off during the weekAlternating Saturdays: 8:00 AM - 2:00 PM (every other Saturday)Training Schedule:Monday - Friday, 7:30 AM - 4:30 PMKey Responsibilities:Manage COD collections and schedule service callsHandle incoming customer phone callsMake collection calls as neededDispatch and route technicians efficientlyLocate and order parts required for service callsMultitask in a fast-paced, service-oriented environment