Inside Sales Specialist

Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.About Woodgrain:Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.Woodgrain is seeking an experienced candidate to join our sales team. With a vast selection of some of the industrys top building products and millwork- including doors, windows, columns, decking, and more- we provide our dealers with top-of-the-line products from the best supplier brands in the country.The Inside Sales Representative is responsible for supporting the sales efforts of the branch to ensure the successful execution of sales plans. The Inside Sales Representative sells, quotes, and promotes the building materials program in addition to ensuring prompt and accurate communication with customers on their orders and delivery dates.Compensation and BenefitsCompetitive compensation package (base pay & commission)Career advancement opportunitiesMedical, Vision, Dental InsurancePaid time-off (PTO) and company-paid holidays401(k) Retirement Plan with company matchEssential Duties and ResponsibilitiesWork with customers to convert inbound inquiries into actual sales.Overcome technical and business objections for prospective customers.Emphasize salable features, quote prices, and prepare sales orders for orders obtained.Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager.Develop and maintain customer relationships.Estimate delivery date to customer based on product knowledge, order processing, production and delivery schedules.Investigate and resolve customer problems, including warranty service.Update customers of any changes to the promised delivery date.Enter new customer data and other sales data for current customers into computer database.Comply with required company policies and procedures.Communicate with buyers on product shortages or quality issues.Additional duties may be assigned.Education and ExperienceAssociates degree or equivalent from a two-year College or technical school; Bachelors degree preferred3-5 years related experience and/or training; or equivalent combination of education and experienceKnowledge, Skills, and AbilitiesProficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced).Must exhibit customer service skills and the ability to develop relationships over the phone.Results driven and ability to generate innovative and creative solutions to problems.Ability to develop quick rapport with employees and customers.Possesses general business acumen.Ability to manage multiple projects.Summary of Company Benefits:Health, Dental, and Vision InsuranceHealth Savings Account (HSA)Flexible Spending Account (FSA)401(k) with a Company MatchGroup Term Life Insurance and AD&DEmployer Paid Long-Term & Short-Term DisabilityVoluntary Supplemental Hospital and Accident PlansEmployee Assistance Program8 Company Paid Holidays & 1 Floating HolidayPaid Time Off (PTO)Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.

Created: 2025-04-26