Ecommerce Marketplace & Operations Manager

Monarch International, seeks an experienced E-commerce Operations Manager to oversee our daily operations across multiple sales channels. The primary focus is on managing outbound orders and inbound containers. The ideal candidate will oversee our 300+ SKU catalog, optimize logistics processes, and ensure smooth operations on Amazon, Wayfair, The Home Depot, Shopify, and Walmart platforms. With extensive knowledge of logistics, strong import experience, and excellent inventory management and forecasting ability, youll play a crucial role in our continued success.Key **Oversee day-to-day operational management of all outbound orders and inbound containers, ensuring timely processing, accurate fulfillment, and efficient receiving.Coordinate with freight forwarders, 3PL providers, and drayage companies to optimize shipping routes, reduce transit times, and manage costs effectively.Manage and optimize product listings, performance, and sales strategies across multiple ecommerce platforms including Amazon, Wayfair, The Home Depot, Shopify, and Walmart.Implement and maintain inventory control systems to optimize stock levels across all sales channels, reducing carrying costs while preventing stockouts.Establish and manage a comprehensive database of all 300+ SKUs, ensuring consistency and accuracy of product information, keywords, descriptions, and features across all platforms.Implement and utilize project management software (e.g., Notion, ClickUp, or Asana) to streamline operations, develop standard operating procedures, and lead cross-functional teams in executing operational initiatives.Monitor and control operational expenses, identifying cost-saving opportunities and ensuring effective budget management.**Bachelors degree in Business, Operations Management, or related field5+ years of experience in ecommerce logistics and supply chain management, with a proven track record of success in managing multiple ecommerce sales channels5+ years of Amazon and other marketplace (Wal-Mart / Wayfair) managementStrong analytical, problem-solving, communication, and leadership abilitiesSolid understanding of EDI systems, WMS software, QuickBooks Online, and ShipStationAbility to critically think through systems issues and resolve technical problems with support assistanceStrong understanding of emerging technology within ecommerce, including generative AIProficiency in implementing automation using platforms like Zapier and managing accounting/expense requirements

Created: 2025-04-28