Customer Service Specialist

We're looking for a friendly, detail-oriented Customer Service Specialist to join our team. You'll be the go-to person for our customers"”helping with questions, solving problems, and making sure they have a great experience with our products and services.This role is all about clear communication, staying organized, and bringing a positive attitude every day. Whether you're answering phone calls, responding to emails, or jumping on a quick chat, your goal is to make sure our customers feel heard and taken care of.What You'll Be **Chatting with customers via phone, email, or chat to answer questions and help outHandling complaints with patience and professionalism, and working toward quick resolutionsTaking care of things like orders, forms, and requestsKeeping detailed records of customer interactions and updatesCollaborating with other team members to make sure everything runs smoothlyWhat We're Looking *High school diploma or equivalentPrevious experience in customer support or client serviceComfortable talking on the phone and really listening to what people needFamiliar with CRM systems (or willing to learn!)Strong communication skills"”you're clear, friendly, and professionalBonus Points If You *A degree in Business Admin or something similarExperience working in manufacturingGreat at multitasking and staying organizedA team-first attitude and a love of learning new thingsA Bit About ** You're someone who loves helping others and solving problems. You stay calm under pressure, and you know how to juggle a few things at once without dropping the ball. You're just as comfortable working on your own as you are teaming up with others.

Created: 2025-04-28