Video Operations Technician/AV Technician

Immediate need for a talented Video Operations Technician/AV Technician. This is a Plano, TX contract opportunity with long-term potential and is located in Plano, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID: 25-68455Pay Range: $25 - $27/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities: Support and maintain technologyDocument and maintain Asset Inventory DatabaseManage incidents in the Enterprise Ticket systemEndpoints and Infrastructure (Poly)Support Zoom and Zoom Room Platform - Upgrade and Manage Zoom Devices through the DashboardSupport Digital Signage PlatformPerform Preventive Maintenance on technologyPerform User Acceptance Testing (UAT)Perform On-call duty rotationPerform After-hour and weekend Project work as neededPerform Remote support of enterprise devicesPerform Remote support of fellow team members and other sitesManage Vendor relationshipsOperations Staff is to report On-Site Monday thru Friday (essential personnel)Key Requirements and Technology Experience: Audio Visual, Zoom, ServiceNow, WindowsHigh School Diploma, GED, or equivalent certificationAt least 1 year of Technical Operations experienceAt least 1 year of experience with IT systems and infrastructureAt least 1 year of experience with desktop platforms and operating systemsAt least 1 year of with incident management and reporting toolsBachelor's Degree in Business, Information Systems, Computer Science1+ year of experience with defining, implementing, and leveraging process (change, incident, problem) management functions1+ year of experience with Client2+ years of experience with Windows 10/2 + years of Audio Visual experience1+ year of experience with Architectural and Wiring Drawings1+ year of experience in room control systems (Crestron or AMX)1+ year of experience with Audio Digital Sound Processing, Digital Sound Consoles, or Digital Lighting Consoles1+ year of experience with Cloud based video conference platforms1+ year of mobile device supportOur client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Created: 2025-04-28