Customer Service Representative

Customer Service Representative - Midday & Evening SchedulesFrank Gay Services - Orlando, FL Your next great opportunity is calling... will you answer?Be Part of Something New and Help Build It from the Ground UpAt Frank Gay Services, we're launching a brand-new Call Center, and we're not just hiring Customer Service Representatives. We're inviting motivated individuals to help us shape the foundation of something big!This is your chance to do more than just take calls. Youll be a part of building the culture, processes, and success of a growing department in a company with a long-standing reputation for excellence.Why Join Us?Because yes, you can have it **Stability in a recession-resistant, essential industryA small business feels with the support of a trusted, established networkReal career growth opportunitiesThe chance to make an impact in launching a new call center operationA supportive, team-driven environment that values your voice and ideasThe ability to maximize your earnings through performance-based incentivesAbout the RoleAs a Customer Service Representative, you'll be on the front lines of customer interaction, but also at the heart of something new. You'll be instrumental in helping us build a call center that reflects our core ** Service, Integrity, and Excellence.Your responsibilities will *****Answering inbound calls from new and existing customersScheduling service appointments accurately and efficientlyDemonstrating empathy and professionalism with every interactionEducating customers on our services, including membership plansMaking outbound calls to support appointment setting and customer follow-upMeeting performance goals around call quality, bookings, and customer satisfactionWe'll provide thorough training and coaching to ensure you feel confident and supported from day one. Your insights and feedback will help shape how we grow this new department, and your performance will play a key role in its long-term success.

Created: 2025-05-31