Customer Service Representative

Customer Service Representative (On-site | Full-Time | Painesville, OH) Are you passionate about delivering exceptional service and solving customer challenges? We're looking for a dedicated and detail-oriented Customer Service Representative to join our team in Painesville, Ohio. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with customers, vendors, and internal teams. What You'll ***** Respond to customer inquiries with professionalism and accuracy Quote prices for standard products and determine product availability Advise on delivery dates and shipping methods Accurately enter and track purchase orders Coordinate with internal departments to ensure customer satisfaction Communicate proactively about order status and resolve any issues Support internal reporting and assist with product launches Maintain up-to-date knowledge of products and assist customers with website navigation What We're Looking ***** 1+ year of customer service experience High school diploma or equivalent Proficiency in Microsoft Office and CRM tools like Salesforce Strong communication and problem-solving skills Ability to work independently and in a collaborative team setting Organized, detail-oriented, and able to multi-task in a high-volume environment Comfortable learning new software and systems U.S. citizenship required Must pass background check and drug screening Perks of the ***** Be part of a supportive and collaborative team Opportunities for professional development Work closely with a variety of departments and grow your knowledge base If youre looking for a role where your voice is heard and your contributions matter, apply now to join a team committed to excellent customer care and operational excellence.

Created: 2025-05-02