COMPLETE Coach (TN Promise Success Coach)

tnAchieves is looking for a hard-working individual to serve as a COMPLETE coach supporting students through the college-going process. COMPLETE coaches thrive in a fast-paced and data-driven work environment. Coaches enjoy building relationships with post-secondary institution staff to expand their resource knowledge to help students succeed. The coach role offers a unique opportunity to connect with many stakeholders in education and to utilize skills like public speaking, time management, and database management and reporting (Salesforce).The organization works at scale serving more than 85,000 students annually through college access and success initiatives. Each coach works with an average cohort size of 400 students. Coaches support their students by serving as a trusted accountability partner, connecting them with resources and grant opportunities that align with their needs and help students navigate the journey to their future career. Empowering a student to reach their potential is powerful and tnAchieves does this on a scale unlike other non-profits. Our team is part of micro and macro change; the work of a coach is technical, and metrics driven resulting in life-changing outcomes for students and positive workforce development for the state of TN.Equally important is the opportunity for continuous learning and professional development as part of a mission-driven team. tnAchieves invests in each team member to identify and foster skillsets that will serve individuals throughout their careers. The organization is intentional about creating a strong culture of shared values. This contributes to a talent pipeline for growth opportunities as the organization evolves to expand its impact.tnAchieves COMPLETE coaches commit to at least two years of service with the organization. In turn, tnAchieves offers a competitive hiring package, complete with generous paid time off, a hybrid work schedule, opportunities for growth and a full benefits package.JOB RESPONSIBILITIES:Communicate daily with students and parentsPrepare high school student meeting materials and execute assigned mandatory meetings for TN PromiseConduct one-on-one and group meetings on college campusesMaintain student database including, but not limited to, community service verification, student meeting attendance, intervention, connection and grant documentation and processing student excuse forms and ineligibility argumentsAssist with planning, application processing and administering tnAchieves Summer ProgramsAttend individual and team meetings as scheduled by direct supervisor and leadershipSPECIFICATIONS:Bachelor's degree requiredConsistently practice positivity and adaptabilityIdentifies and analyzes problems through a solutions-oriented lensEmbraces learning new skills and ask questions to gain full understandingCommunicates proactively and effectivelyTakes initiative and is preparedWillingness to travel regionally on a weekly basisWorking knowledge of Microsoft Outlook Suite and SalesforceACCOUNTABILITIES:Meets benchmark and semester goalsMaintains relationships with frontline college staffParticipates in all tnAchieves college access/success efforts (TN Promise app, FAFSA, mandatory meetings, community service, summer programs, etc.)Practices prompt and accurate internal and external correspondenceProcesses COMPLETE Grants with timely attention to detailJob Type: Full-timePay: Up to $43,888.00 per yearAbility to Commute:Nashville, TN 37206 (Required)Work Location: Hybrid remote in Nashville, TN 37206

Created: 2025-05-03