Front Desk Staff

Front Desk StaffPvolve is a functional fitness method for women that combines low impact, high-intensity movement patterns with patented resistance-based equipment. You'll activate and strengthen each muscle and learn how to move your body the way it was designed to move -- which improves your body's performance, reduces everyday pain and leaves you looking amazing.About Our Team:We are a highly passionate, hardworking, self-starting, flexible team who lives and breathes our method and business. We love it, we believe in it, we practice it, and we change the lives of people around the world with our accessibility and our method. We offer you the opportunity to join a company that feels more like a family whose values and culture are a top priority. Here, your impact will be felt immediately.About Our Brand:Our Core Belief: We believe that daily, functional movement is the key for women of every age to know their bodies better, get them to work right, and feel amazing in them. Everyday.Our Purpose: We exist to help each woman feel powerful in her mind & body throughout her entire life.Our North Star: Feel the life-changing power of daily functional movementAbout Our Product:Available worldwide, we offer both physical and virtual studios, a line of ever-evolving, patented equipment and live, as well as on-demand streaming workouts via digital membership. This role reports into the Pvolve Fort Worth studio located at: 4500 Hartwood Dr #100, Fort Worth, TX 76109.Job Responsibilities:Provide the highest level of hospitality and customer service to all guestsFocus on engaging all guests, inclusive of actively selling memberships in person, over the phone, via text or via email and explaining all opportunities, class packages, retail and other product offeringComplete lead calls each shift at the direction of Management TeamHelping with retail part of the business: selling, organizing, maximizing studio spaceWork as a cohesive team with all members of the studio staff, resolve any conflicts that come up directly and swiftlyWillingness to flex in all areas with the goal of creating a best-in-class experience for all Pvolve membersEnsure the studio and overall facility always remains immaculate. Activities include cleaning bathrooms, studios, retail display, equipment, doing laundry and towel folding.Additional cleaning duties include vacuuming, mopping, dusting, and sweeping as needed.Quickly and efficiently facilitate class check-inAssist Management Team in general day-to-day operations of the studio and provide timely feedback on all studio issuesActively suggest retail merchandise that matches the guests needs as well as processing retail purchasesResolve guests concerns with the highest level of customer serviceMaintain product knowledge; provide proper usage of equipment and give suggestions based on clients' goalsMandatory attendance to all staff meetings. If SA cannot attend, must follow up with Studio Manager to receive all information.Assist with Corporate team initiatives that interact with the Studio and require additional hands-on deckAlways remain open to feedback and implementing that feedback in a timely mannerReply to all emails in a timely mannerWillingness to perform all other duties as assigned by Studio Manager and any projects as needed.Remain positive in the studio and create an environment that is inviting and ideal for guests.Requirements:Prefer minimum 2-year retail or customer service experienceAbility to commit to at least three shifts in a week, including one weekend shiftSuperior communication and customer service skillsFriendly and professional phone etiquetteInitiate tasks and perform duties with confidence and without directionAbility to multi-task and prioritize in a fast-paced environmentGreat organizational skills and attention to detailPassion for fitness, wellness and the Pvolve brandAbility to work a flexible schedule including early morning hours, evenings, weekends and Holidays. Must be available for rotational weekends.Strong computer skillsMust be able to lift/carry a minimum of 30lbsCompensation and Benefits:Base Hourly RateCommission paid on personal salesFree classesRetail discountsPvolve is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Job Type: Part-timePay: $16.00 - $19.00 per hourExpected hours: Variable, 10 - 15 per weekSchedule:Day shiftEvening shiftRotating weekendsWeekends as neededExperience:Sales: 1 year (Preferred)Ability to Commute:Fort Worth, TX 76109 (Required)Work Location: In person

Created: 2025-05-04