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Customer Service Representative

LHH - Mooresville, NC

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Job Description

LHH Recruitment Solutions is seeking an onsiteCustomer Support Specialist for a contract-to-hireopportunity with one of our valued clients. The ideal candidate will take full ownership of their responsibilities and play a key role in enhancing the customer experience by resolving issues efficiently and supporting the sales team.Key **Handle customer complaints with professionalism and urgencyTroubleshoot and resolve product or service issuesCollaborate closely with internal sales and service teams to ensure client satisfactionMaintain accurate records of customer interactions and transactionsTake initiative in process improvements and client communication**Proven experience in customer service or support rolesStrong troubleshooting skills and solution-oriented mindsetAbility to work collaboratively with cross-functional teamsExcellent communication and organizational skillsDemonstrated ability to take ownership and follow through on responsibilities

Created: 2025-05-04

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