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Operations Training Manager

Pinnacle Recruitment Services LLC - San Diego, CA

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Job Description

Position Overview:Our client is seeking an experienced Educational and Training Development Manager to design, implement, and manage training programs that support employee development and operational excellence across all departments. This role will collaborate with leadership and department heads to assess training needs, develop learning content, and ensure compliance with food safety, quality, and safety standards. The ideal candidate brings experience in manufacturing or production environments and a strong passion for workforce development.Key Responsibilities:Develop and manage comprehensive training programs for new hires, cross-training, leadership development, and technical skills advancementCollaborate with department managers to assess ongoing training needs and identify skill gapsEnsure all training materials and programs align with company policies, regulatory compliance (FDA, OSHA, USDA), and food safety standards (GMP, HACCP, SQF)Lead onboarding processes for new employees to promote safety, productivity, and retentionMaintain accurate training records and ensure documentation meets audit and compliance requirementsFacilitate in-person and virtual training sessions, workshops, and refresher courses across various departments (production, quality, safety, etc.)Evaluate training program effectiveness through metrics, feedback, and process improvementsStay current with industry trends, regulatory changes, and best practices in food manufacturing and training methodologiesSupport career development initiatives, including mentoring programs, performance coaching, and succession planningQualifications:Bachelor's degree in Education, Organizational Development, Human Resources, or a related field; equivalent experience will be considered5+ years of experience in training or instructional development, preferably in a manufacturing or food production environmentKnowledge of GMP, HACCP, OSHA, USDA, and FDA regulations strongly preferredStrong communication, facilitation, and presentation skillsAbility to create and deliver engaging content across various training formats (e.g., hands-on, classroom, digital)Proficiency in Microsoft Office and learning management systems (LMS)Bilingual in English/Spanish preferredWork Environment:Role requires frequent interaction on the production floor; must be comfortable in manufacturing settingsOccasional travel between facilities may be required

Created: 2025-05-07

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