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Restaurant Manager

The Northport Hotel - Northport, NY

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Job Description

Restaurant Manager, Northport HotelThe Northport Hotel located in historic Northport Village is looking for an experienced and passionate Restaurant Manager to join our team. The Northport Hotel is a boutique hotel featuring a casual fine-dining restaurant. We are looking for a team leader that is fully focused on guest service and the overall dining experience. If you are energetic, outgoing and enjoy working with a dedicated team then the Northport Hotel will be a good fit. The restaurant is a high-volume restaurant serving lunch, brunch, pre and post-theater dining options as well as dinner 7 days per week.As a Restaurant Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experienceTo be successful as a restaurant general manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, developing menus, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.JOB **Manage and oversee the entire restaurant operationDeliver exceptional guest servicesEnsuring guest satisfactionRespond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffDevelop hourly and salary staffHire new employeesTraining and evaluate staff performanceControl costs and minimize wasteCreate and nurture a positive working environmentImplement innovative strategies to improve productivity and salesJOB **3+ years of experience as a Restaurant Manager in a full-service restaurantIdeally, 2+ years of experience customer service managementExtensive food and wine knowledgeComputer literacyFamiliarity with restaurant management softwareExperience in event planningStrong leadership, motivational and people skillsGood financial management skillsCritical thinker and problem-solving skillsTeam playerGood time-management skillsGreat interpersonal and communication skills

Created: 2025-05-07

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