Administrative Assistant

Position **The Service Administrative Assistant will support the Service Admin team by managing administrative tasks, processing internal service-related operations, and assisting with expense processing and reporting activities. This role plays a critical part in ensuring the smooth daily operations of the HTCC (Hanwha Total Care Center) Team.Major Functions / *Respond to customer inquiries via the team's general service email account (including service-related questions and technical support ticket guidance).Create product orders for various service purposes (demo samples, product exchanges, service inventory replenishment, etc.).Manage and update Delivery Orders (DO) associated with service operations.Process team supply orders and handle related expense submissions.Generate and manage UPS shipping labels for service shipments.Prepare and maintain various internal service reports and data tracking documents.Knowledge, Skills, Abilities, and Other ****Ability to efficiently operate within HVA's internal systems, including SAP and ERP platforms.Strong proficiency in Microsoft Excel.Excellent verbal and written communication skills to collaborate internally and externally.Highly self-motivated, organized, and able to work independently with minimal supervision.Strong team player with a collaborative mindset.

Created: 2025-05-07