Help Desk Technician

IT Customer Support Specialist***** 6-12 months (possible extension/perm)***** South Jordan, UTPay ***** $20-22/hour on W2***** Financial ServicesRussell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.Role **You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.Key *- **** Resolve hardware, software, and network issues via phone, email, and chat.- Customer ***** Engage with users to diagnose and fix problems, ensuring satisfaction.- ***** Update knowledge base and maintain clear records of support tickets.- ***** Track system performance and address potential issues proactively.**- ** Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.- ***** 1-2 years in a technical support or IT customer service role.- ***** Proficient in troubleshooting, with strong communication and problem-solving abilities.BenefitsPride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Created: 2025-05-07