E-Commerce Assistant

About UsComfortside LLC is a global manufacturer and distributor of HVAC equipment, offering a wide range of products including Mini-Splits, Through-the-Wall (TTW) units, PTACs, and Portable air conditioners. Our products are distributed in over 50 countries worldwide.Our flagship brand,Cooper & Hunter, is rapidly becoming a household name, known for combining quality, innovation, sleek design, and competitive pricing. In addition to Cooper & Hunter, we proudly manage and distribute theOLMO and BRAVO brands, each delivering reliable and efficient HVAC solutions tailored to meet diverse market needs.Details and main key responsibilities are as **Review, validate, and process orders from eCommerce platforms in the internal system.Keep track of the inventory between warehouses, request and coordinate transfersCreate shipping labels, provide tracking numbers, assist customers with delivery.Work closely with transport companies, coordinate deliveries, returns, pick-ups.Professionally address customer service requests incoming via email, chat, and phone.Consult customers over the phone and accept orders.Qualifications and *Perfect communication skills (written and spoken)Great **** comfortable communicating over the phone, in person, and via email.Ability to work both independently and as part of a teamDemonstrated interest in learning about HVAC and mini-split products; eager to grow product knowledge and industry understandingQuick learner with the ability to adapt to new systems and processes efficientlyPreferred QualificationsGeneral knowledge of HVAC and mini-split systems is a plusThe ideal **Pays attention to detailHas Ill figure it out attitudeHas How can I improve it? thinkingCan manage multiple projects at the same timeKnows how to prioritize tasksSalary & *Compensation depends on the level of experienceMedical & Dental Benefits available after 3 month trial periodPaid Time OffJob **** Full-time***** $18.00 - $21.00 per hourExpected ***** 40 per week**Dental insuranceHealth insurancePaid time offVision insurance8 hour shiftMonday to FridayWork *** In person

Created: 2025-05-08