Customer Support Representative

Customer Support Representative📍Onsite - Dublin, OH🕒Full-TimeAbout UsRedox Coating Consultants, LLC is an independent representative agency for Tnemec Company, Inc., a leader in high-performance coatings and linings. We serve clients in the architectural, water, and industrial markets by providing technical support and coating solutions throughout the region.Position OverviewWe are hiring a Customer Support Representative to join our team in Dublin, OH. This full-time, onsite role is perfect for someone who enjoys supporting customers, managing information, and keeping things organized. You'll be an essential part of our daily operations, helping to ensure customer satisfaction from order entry through delivery.What Youll DoAnswer and direct incoming phone callsAccurately place and track customer ordersProvide timely updates on order statusMaintain and update customer records in HubSpot CRMAssist with general administrative and sales support tasksWhat Were Looking ForFull-time availability, Monday-Friday, onsite in Dublin, OHProficient in Microsoft Word and general office softwareAbility to learn and work within HubSpot CRM (training provided)Strong attention to detail and organizational skillsClear and professional communication, both written and verbalPrior experience in customer service or administrative support is a plusWhat We OfferCompetitive compensation based on experience ($35K-$55K Annually)Health Insurance (Employee & Family)401(k)A supportive, team-oriented environmentOpportunities to grow with a respected coatings industry partnerApply today to be part of a growing company where your skills make a difference every day.

Created: 2025-05-08