Health and Wellness Front Office Associate - Concierge ...

This is an amazing opportunity to join our exclusive facility. We need a like-minded and customer service oriented individual who is committed to upholding the high standards we provide for all our clients.This is a full time position for a Front Office Associate.Were looking for a professional with a positive attitude. Common sense, initiative and a willingness to take action are necessary in order to complete the tasks and duties for our office. You will work with a wide variety of clientele -- the ideal candidate will be comfortable multi-tasking, have good communication skills and contribute a helpful and positive attitude to our work environment. Strong work ethic and a high regard for patient confidentiality are a must.You must be highly accountable, have great follow up, organization and communication.Front Office DutiesAnswer and triage phone callsConfirming prescriptions, records, documents and other items needed for client careProofreading documents and reports when neededCompleting paperwork, reports and other items needed for day to day operationsAnswering client/team member questions and following up on requestsReporting, reconciliations and projects based on operational needsAdministrative work as assignedCreation and maintenance of spreadsheets, forms and checklist for personal useDocument managementSpecial ***** short term and on goingOther duties as assignedEnsure client has the best experience possible from beginning to end, great follow up from their visits and get everything they needQualificationsBachelor's degree preferred, but will consider Associates or other schooling equivalent experience.Minimum of 2 years administrative office experienceMinimum of 2 years customer service experienceMedical experience not required but preferredProfessionalism and maturity in speech and demeanor is requiredHighly organized with a dedication to follow through and an ability to proactively anticipate needsDemonstrated written and oral communication skills, and excellent interpersonal skillsExcellent computer and typing skillsMust be a team player and also capable of working independentlyAbility to thrive in a fast-paced, detail-oriented, high expectation environmentAvailable to work as needed based on our clients scheduleMust be reliable and punctual, responsive and productiveMust work accurately but quicklyStrict confidentiality and discretion

Created: 2025-05-09