Manager, Assessment & Referral

Havenwyck Hospital is seeking a dynamic and talented leader to join our team of compassionate, dedicated professionals.POSITION SUMMARY:The incumbent is responsible for supervising the Assessment & Referral and Admitting department staff in coordination with the Director and in the absence of the Director. This position contributes in management activities and meetings to assist with the implementation and upholding of the organization's policies and procedures. He/she is also responsible for completing initial pre-authorizations reviews with insurances or the appropriate Community Mental Health as needed. The position will provide assistance with scheduling staff and all duties in Assessment & Referral and Admitting Departments.DUTIES & RESPONSIBILITIES WILL INCLUDE; BUT ARE NOT LIMITED TO:Supervises the Assessment & Referral and Admitting department employees in their daily activities in the director's absence.Provides feedback to the director for the Assessment & Referral and Admitting staff performance evaluations completed annually.Educates and supervises staff in compliance with staff development in-service programs.Obtains pre-certification as needed for patients being admitted into the hospital for care.Works in partnership with UM team on issues with new admissions, missing authorizations and/or delays in securing authorizations, as needed.Has a working knowledge of insurance verification and benefits.Provides consultation to intake and admitting staff regarding referral information and screenings.Performs audits on the intake call log, including correcting discrepancies, and educating staff on inconsistencies.Provides information to patients and referral sources regarding treatment programs, insurance information and admission procedures.Communicates with physicians, program directors, charge nurses, etc. regarding anticipated admissions.Provides follow up to referral sources and patients awaiting admission.Performs phone screening evaluations to determine appropriateness of admission to the hospital, in consultation with the staff psychiatrist or Medical Director.Provides referral assistance for patients assessed as being inappropriate for admission.Maintains accurate census board and reports for senior management.Participates in marketing projects as necessary.Coordinates admitting services to attain payor-mix and census objectives.Collects records and analyzes admitting statistics and reports these to required offices.Facilitates increased community relations with referral sources, patients adn families.May be required to work on call.QualificationsBachelor's degree in Nursing or Master's degree in Social Work is required.Minimum of three years of clinical experience required.Management experience preferred.Work experience in a hospital setting preferredCurrent License in the State of Michigan as a Fully Licensed Social Worker (LMSW), Licensed Marriage & Family Therapist (LMFT), Licensed Professional Counselor (LPC) or Registered Nurse (RN) required.BENEFIT HIGHLIGHTS: Challenging and rewarding work environmentCompetitive Compensation & Generous Paid Time OffExcellent Medical, Dental, Vision and Prescription Drug Plan401(K) with company match and discounted stock planCareer development opportunities within UHS and its 300+ SubsidiariesFree Basic Life InsuranceTuition ReimbursementSoFi Student Loan Refinancing ProgramStudent Loan Repayment Program - for some degrees and criteria

Created: 2025-05-10