Customer Service Representative

Our independent property and casualty insurance agency in northern Baltimore County is seeking an experienced Personal Lines CSR to join our great team!We **A competitive salary & benefits package based on experienceOpportunity to work 9-hour days with every other Friday off (or another selected day )In addition to salary, new and renewal commissions are paid on new customers brought to the agency by account managers.Day-to-day responsibilities *Following up with customers to ensure satisfaction, respond to queries, and solve or refer problems.Assisting producers in quoting or remarketing, and servicing existing accounts.Fostering strong relationships with our customers to maintain a high level of client retention and product loyalty.Overall, we're looking for a full-time licensed CSR with the ****Strong communication skills & customer service experienceStrong attention to detail and work ethicA genuine desire and enjoyment in helping othersPreferred, but not required, is experience servicing personal lines insurance policies and an active MD or PA Property & Casualty Insurance license (new hire will be required to pass the P&C insurance license exam within the first 90 days).

Created: 2025-05-11