Medical Biller

Akkodis is seeking an Medical Billing Specialist for a 6-month contract with a client in Livermore 94550.Role: Medical Billing SpecialistContract: 6-month contractLocation: 6465 National Drive Livermore 94550 (On-Site)Pay Rate: $24-$25/hr. on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors.)SummaryThe position of Customer Accounts Specialist is within our Revenue Cycle Management located at Livermore, California. In this role, you will be responsible for handling inbound calls regarding questions on billing statements, and the follow-up of outstanding patient balances. Working knowledge of billing, insurance and interpreting EOB's is mandatory. The representative will be tasked to resolve unpaid accounts in a timely and efficient manner while maintaining quality and production standards set for the position. This job description will be reviewed periodically and is subject to change by management.Responsibilities:Communicate with up to 50 patients each day through phone calls and emails in a professional and courteous manner.Handle a variety of inquiry categories including questions about patient statements, billing, and general questions.Helps reconcile patient accounts to ensure correctness of patient statements. Has a working knowledge of Medicaid and Medicare programs and commercial insurances.Ability to interpret Explanations of Benefits or Remittance Advice (EOB or RA).Able to explain a billing statement and methodology.Maintains accurate and complete records concerning collection activity on all accounts according to company procedures.Process requests quickly, accurately, and consistently with general supervisionSubmit adjustment / refund requests if needed.Keeps management informed of areas of concern and problems identified.Assists in monthly closing by assuring all appropriate information is entered into the system.Process credit card payments.Monitors hardship applications.Process correspondence, as assigned.Performs other related duties as assigned.Follows all HIPAA guidelines.Basic Qualifications | Education:High school graduate or equivalent requiredStrong verbal and written communication skillsKnowledge of Revenue Cycle Customer BillingExcellent oral and written communication skills preferredDetail oriented with a focus on exceptional customer serviceStrong time management skills and ability to manage individual assignmentsAbility to work in a team environmentStrong attention to detailRequires the ability to work with and maintain confidential informationPreferred Qualifications:Secondary education or Medical CertificationExperience in the healthcare industry preferredKnowledge of customer relationship management (CRM) tools and related analytics desiredCompetencies:Experience with Microsoft Office - Word, Excel, PowerPoint requiredFamiliarity with performance metrics and ability to meet identified targets requiredStrong customer service skills and professional demeanor requiredWorking knowledge of HIPAA and the Affordable Care Act;Must have an aptitude for problem solving and staff coaching/training;Must be able to communicate both written and orally in a business professional manner;Must possess the ability to effectively present information in one-on-one and small group situations to customers and other employeesMust possess the ability to work in an environment of multiple concurrent tasks and constant interruptionsEqual Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:· The California Fair Chance Act· Los Angeles City Fair Chance Ordinance· Los Angeles County Fair Chance Ordinance for Employers· San Francisco Fair Chance Ordinance

Created: 2025-05-11