Billing & Payroll Manager

Job Title: Billing & Payroll ManagerLocation: Remote (U.S.-based; Pacific/Mountain time zone preferred)Reports To: General ManagerEmployment Type: Full-TimeAbout UsWe are one of the fastest-growing pool maintenance and repair companies in Los Angeles, serving a premium residential customer base. Our reputation is built on consistent service quality, operational discipline, and a deep commitment to the people who power the business "” our technicians and support teams. As we scale across Southern California and beyond, we're building a finance and back-office function that's just as strong as our field operations.This is a fully remote role, though preference may be given to candidates in Pacific or Mountain time zones to align with field operations.Role OverviewWe're seeking a highly organized and detail-oriented Billing & Payroll Manager to oversee core financial operations "” including customer invoicing, technician payroll, contractor payments, and accounts payable. You'll serve as a key link between our operations team, office manager, and general manager, helping ensure timely and accurate flow of money in and out of the business.Key ResponsibilitiesBilling & InvoicingGenerate and review invoices for recurring service accounts and repairsEnsure technician notes and job records are complete before invoicingResolve billing issues and customer disputes in coordination with supportPayroll & Contractor PaymentsProcess weekly or biweekly payroll for technicians and internal staffCoordinate with operations to verify hours, bonuses, and commissionsManage 1099 contractor payments and ensure proper tax documentationAccounts PayableProcess vendor invoices and manage payment schedulesReconcile vendor statements and resolve discrepanciesTrack AP aging and support vendor relationship managementSystems & Process ImprovementMaintain and refine SOPs for billing, payroll, and APLeverage platforms like QuickBooks, Gusto/ADP, and Skimmer or JobberSupport reporting for monthly close and financial reviewsQualifications3-5 years experience in billing, payroll, or AP (preferably in home services or a field-based business)Proficiency with QuickBooks and payroll/AP systems like Gusto, ADP, or Familiarity with field service software (e.g. Skimmer, Pool Brain, or ServiceTitan) is a plusStrong organizational skills and a sharp eye for detailProficiency in Excel or Google SheetsSpanish fluency is a plus, though not requiredCompensation & BenefitsBase salary of $75,000 - $90,000, depending on experiencePerformance-based bonus of up to 5% of annual salaryHealth, dental, and vision insurancePTO and paid holidaysFully remote role (U.S.-based); Pacific or Mountain time zone preferredCareer growth potential in a high-performing, scaling home services business

Created: 2025-05-11