Mail Clerk

Job ***** Specialist, CX Operations - Mail Center***** Corporate Mail OperationsReports ***** Manager, CX Operations - Corporate MailBasic Purpose and Objective of the Position - Stated **The position of Mail Services Rep is responsible for performing several different functions for Corporate Mail Center operations. The ideal candidate would be responsible for the collection and distribution of incoming/outgoing mail and packages, mail meter operation, inserting equipment operation, scanning equipment operation, correspondence reconciliation, running reports, research, and any manger delegated tasks.Position *Mail deliveryInserter operation (2D, OMR, non-barcoded) print jobsPrioritization of inserting work based on established SLAManual correspondence reconciliationPostage meter operation and money downloadsOrder postal supplies as neededEquipment maintenanceUtilize mobile handheld devices for internal tracking of delivered goodsPerform research in Send Suite TrackingInternal and offsite delivery of goodsScanning equipment operationShipping software administrationBusiness Manager reporting for postage and mailing metricsProvide team members with support to facilitate daily processingKnowledge/Experience/Education/*Preferred 2-5 years of work experience, preferably in an environment with highly technical equipment and softwarePreferred Industry knowledge of inserting equipmentPreferred knowledge of USPS rules and regulationsFamiliarity with Mail Center operationsRequirements and **Demonstrated computer and keyboard skillsDemonstrated ability to key 35-50 wpm with accuracy.Basic knowledge of Microsoft Excel and Microsoft Word.Microsoft Outlook experience working with attachments1-2 years work experience in an office environment with customer contact.Maintain professional demeanor under stressful conditions.Good written and oral communication skills.Must be able to handle changing priorities, solve problems, meet deadlines and keep work moving under adverse conditions.Ability to work within strict deadlines.Lifting requirement of 30 poundsAbility to learn new equipment and softwareDemonstrate capacity for learning new processes and procedures

Created: 2025-05-11