Account Manager (Pharma)

This role is 1-2 days a week in Montvale area, no exceptions.Salary: $90-120K Position Overview The Account Manager/Project Manager will lead planning and execution of projects and campaigns for our clients from start to finish. You'll regularly attend meetings and calls with clients and communicate information and objectives with internal teams. As you grow in your role, your responsibilities and opportunities will grow too.Essential Job FunctionsOwn client relationship post-sales: provide white-glove service to your accounts and serve as primary point of contact for all client-facing questions.Be the brand steward, knowing the intricate details of the client brand guidelines. Own the internal workflow, overseeing the efficiency and quality of work.Execute print and digital projects autonomously, with a variety of internal teams and business groups projects and clients simultaneouslyResponsible for day-to-day implementation of project deliverables; ensures deliverables are client ready, create and maintain status reports and trackersComfortable leading client calls and presentingCollaborate with the Delivery Management, Finance, Production, Technical teams to align campaign structure & strategies against client business goals.Facilitate new client onboardingAssist Sales team with client facing decksObtain creative/3rd party tagsProvide customer insight for new features, functionality and enhancements.Participate in and contribute to client/program kick off calls, meetings and select business planning sessionsHandle ad hoc client requests in a timely mannerQualifications:3-4 years of experience in print and digital account/project management in an agency setting for pharmaceutical or healthcare-focused clients is required Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)Excellent communications skills (written and oral), and analytical, interpersonal, and problem-solving skillsAbility to develop and maintain strong client relationships, as well as work with and influence all levels within a global, matrixed environmentMust be solution oriented and able to problem solve with a business matrix mindsetComfortable leading client calls

Created: 2025-05-11