Service Lead

Ready to take the lead and make a real impact in sunny San Bernardino, CA? Were on the lookout for a dynamic Service Lead to join a fantastic team in a temp-to-hire role. If youre a natural problem-solver with excellent communication skills and are looking for a Monday-Friday schedule from 8:30 AM to 6:00 PM, this could be your next big opportunity! Earn between $23 and $26 per hour while you showcase your leadership abilities. Interested in learning more? Reach out to our RPS Recruiter, Melanie at mearle@ to get the ball rolling!Perks & BenefitsWeekly paychecksDirect Deposit or Cash Card pay optionsMedical / Dental Insurance$23.00 - $26.00/HourEmployment Type & ShiftsTemp to Hire1st ShiftJob ResponsibilitiesTake daily incoming callsDiscuss open long term and day to day orders with potential, new and current driversRequest drivers files to be sent to clientsDispatch drivers to assignments, provide all needed informationKeep all A and AC orders up to date to confirm needsCommunicate with A, UA, and R status drivers on regular basisFollow up with clients and drivers whose assignment will be ending soon to confirm if needing to be extendedReview weekly drivers hours report to ensure all full time drivers are not working less than 40 hoursReach out to drivers, Recruiting Manager, and client for assistance in retrieving updated documents for drivers when Service Specialist is not able toWork with RMs to confirm COA forms and CDL-COAs are received.Participate in weekly conference calls with each branchComplete introduction call with new customers that have a high demand for driversCustomer Care Program/ and RTD Program/ CMA ProgramFollow up with E and Q drivers in the system to potentially re-hire them at place them at current opened positionsMake CSP-Calls to currents/past clients to follow up on any current or future driver needs to generate new orders Ability to manage multiple complex projects independently and meet deadlines under pressure.Excellent communication skills, both written and verbal, and ability to persuade an audience.Ability to effectively interact and build relationships with a diverse employee population.Excellent problem-solving & judgment.Desire to work in a collaborative team environment.Valid drivers licenseAssociate RequirementsHS Diploma or GEDBackground CheckMust be at least 18 years oldThe hourly rate for this position is anticipated between $23.00 - $26.00 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employees pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at Management | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@ or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicants individual accessibility needs.

Created: 2025-05-12