Customer Service Representative (Temp)

Key Responsibilities:Respond to customer inquiries via phone, email, and live chatProvide accurate information regarding products, services, and policiesTroubleshoot and resolve customer issues in a timely and professional mannerDocument interactions and escalate complex issues as neededMaintain a positive and helpful attitude in all customer interactionsContribute to team goals and work collaboratively with other departmentsQualifications:High school diploma or equivalent (required)Previous customer service experience (preferred)Excellent verbal and written communication skillsStrong problem-solving abilitiesAbility to multitask and work in a fast-paced environmentA positive attitude and a passion for helping peopleAll qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Created: 2025-05-13