Customer Support Coordinator

** La Vergne, TN (Onsite) Monday-Thursday, approximately 3-4 hours per day Initial term of few months anticipated, with potential to extend based on need and fitBackground & *An established manufacturing company is looking to bring on a part-time contractor to temporarily support key customer-facing coordination activities. This position will help bridge communication gaps and maintain project momentum for its customers.Key *Serve as a liaison between customers and internal departments (Production, Quality, Sales, etc.) to gather, compile, and relay accurate project information.Respond to customer inquiries regarding project progress, timelines, and manufacturing status, both via email and over the phone.Coordinate and help facilitate customer site visits to the Lavergne facility.Maintain professional and clear communication with customers, even when under pressure.Support project visibility by staying aligned with multiple active and time-sensitive customer projects.Ideal Candidate *Strong background in customer service or similar client-facing roles.Excellent verbal and written communication skills, with the ability to handle occasionally demanding customers professionally.Proficiency in Microsoft Office (particularly Outlook, Excel, and Word).Comfortable interfacing with various departments and stakeholders to gather necessary project details.Looking specifically for part-time work and able to work onsite in Lavergne, TN.Support and ****The contractor will receive initial training and ongoing oversight from internal company team members.

Created: 2025-05-31