Bilingual Customer Service Representative

Bilingual Customer Service Representative (Spanish-English)***** on- ***** CoronaEmployment ***** Full-Time | On-SiteAre you a people person who thrives in a fast-paced environment? We're looking for a Bilingual Customer Service Representative to join our on-site team and provide exceptional support to our Spanish- and English-speaking customers.Key **Customer * Handle inbound and outbound calls, emails, and live chat inquiries from Spanish-speaking and English-speaking customers.Problem * Assist customers with product information, order status, returns, and troubleshooting. Accurately log all customer interactions and maintain up-to-date records in our CRM system.Team ** Work closely with other departments (sales, logistics, technical support) to resolve customer issues efficiently and ensure a seamless experience.*Language * Fluent in both Spanish and English (written and spoken).* Strong interpersonal, verbal, and written communication skills. Prior experience in a customer service or support role is preferred.Technical *** Comfortable using customer service platforms (e.g., Zendesk, Salesforce) and standard office software.

Created: 2025-05-31