Marketing Operations Coordinator

Position Title: Marketing Operations CoordinatorLocation: NYC HQEmployment Type: Fulltime - ExemptHours: 9:00 am to 5:00 pmSalary: $70,000-$75,000Reports to SVP of Global MarketingPosition SummaryCogency Global is looking for a Marketing Operations Coordinator who combines marketing technology expertise with strong organizational skills. This role is perfect for someone who enjoys solving problems, optimizing systems, and keeping the trains running on time across a dynamic marketing team.You'll report directly to the SVP of Global Marketing and partner closely with every function within the Marketing department"”including Content, Brand, Digital, and Events"”while also collaborating with external stakeholders in Sales, Revenue Operations, and Product Management. From managing martech tools to handling day-to-day marketing operations, you'll be a crucial part of executing the strategies that grow Cogency Global's brand and business.Key Responsibilities· Operational Support: Provide day-to-day operational and administrative support to the marketing team to help drive efficiency, organization, and smooth execution across all functions. Responsibilities include, but are not limited to:Processing and tracking marketing team expense reportsUpdating website contentManaging blog comment moderation and engagementRunning monthly backups of the marketing automation databaseCoordinating production and execution of content for social, email and blog channels in collaboration with various functions in and out of MarketingMonitoring the company inbox and ensuring inquiries are routed promptly to the appropriate team membersSupporting ad hoc operational needs as they arise to keep marketing projects and workflows moving forward smoothly· Martech Management: Maintain and optimize marketing platforms such as HubSpot, Salesforce, social media scheduling tools, and other martech solutions.o Troubleshoot and resolve technical issues related to marketing systems and integrationso Support lead capture workflows, campaign setup, segmentation, and marketing automation tasks· Project Management: Own and manage project timelines using , ensuring marketing initiatives are delivered on time and aligned with business objectives.· Cross-functional Collaboration: Work closely with Sales, Revenue Operations, Product Management, and other departments to ensure the success of marketing and broader commercial goals.· Data & Reporting: Generate reports and insights from marketing systems to track KPIs, identify areas for improvement, and inform strategic decisions.· Process Improvement: Identify and implement process enhancements that improve team efficiency, consistency, and scalability. Create and maintain internal documentation for marketing operations and systems.·Required QualificationsBachelor's degree or higher from a four-year university2-4 years of experience in marketing operations, project management, or a related fieldHands-on experience with marketing platforms like HubSpot, Salesforce, and social media management toolsSkilled in using project management tools such as Strong understanding of marketing automation workflows, CRM data, and campaign reportingDetail-oriented and organized with strong follow-throughExcellent communication and collaboration skillsA proactive, self-starting mindset with the ability to juggle multiple priorities in a fast-paced environmentNice to HaveB2B or professional services industry experienceFamiliarity with analytics and dashboard toolsUnderstanding of CRM data hygiene and governance best practices.Why Join the Cogency Global Marketing Team?Collaborate with a passionate, supportive and revenue-generating marketing team that values innovation, clarity, and processGain exposure to a wide range of marketing functions, tools, and cross-functional initiativesEnjoy opportunities for professional growth and continuous learningTogether, we live our Core ValuesIntegrity: Doing the Right thing even when no one will know and walking the talkFairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.Fun: We believe in a fun work environment & have many team events that support the "˜fun' cultureWhat We Offer· Educational assistance program for all of our eligible staff members· An Organization that gives back to Society - We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year· A commitment to diversity & inclusion· 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit.· 80% covered Medical Insurance & 80% covered Dental & Vision insuranceJob Type: Full-time

Created: 2025-05-20