Operations Manager

Our Operations Manager is responsible for overseeing the Service team as well as day-to-day tasks including but not limited to greeting and directing members, guests and staff as they enter the gym. They will also provide assistance to members requests and inquiries and perform various administrative duties as required. Actual duties may vary at the discretion of gym management.Department: OperationsPosition ** Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.Core * To create loyal, lifelong fans and exercise practitioners.Other *Customer ServicePayment on AccountClub cleanlinessBuilding and equipment maintenance and safetyAccountabilitiesGreeting/Farewell to all that walk in/out of the front doorPhone Power ProtocolFront Desk training, coaching, success, and problem resolution of front desk staffScheduling of Front deskCash ProtocolCheck-Ins, including guest and employeeManage alerted check-insTowel SalesOther *Must successfully pass a background checkCPR certification required within 30 days of hireBenefits and ****A highly energetic and collaborative team.A management team that cares about your professional development.Free membership for you and plus one family member.Discounted Personal Training, and merchandise - including supplements.Competitive pay plus vacation, holiday, and sick pay.Daily Pay offered - access your funds before payday.Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!Employee referral program.401(k) + Company matching!If there isnt a position near you, dont be discouraged. Submit your application to /careers or apply here to connect with the right manager and explore opportunities that match your skills and interests.Thank you for considering us, and we look forward to receiving your application.

Created: 2025-05-31